OUR SERVICES
Compassionate Care Tailored for Every Family
Touch of Hearts, we know that no two families are the same. That’s why we provide a range of services designed to meet the unique needs of children with disabilities and their families. From day-to-day personal care to social support, every service is delivered with compassion, professionalism, and a personal touch that feels like family.
Here’s an introduction to the services we offer:
SERVICE 01
Day-to-Day Personal Care
Helping with daily routines to ensure comfort and dignity.
Managing everyday routines for children with disabilities can be challenging, but you don’t have to do it alone. Our Day-to-Day Personal Care services provide practical and compassionate support for:
Personal hygiene, including bathing, dressing, and grooming.
Mealtime assistance, ensuring children receive proper nutrition and encouragement to eat independently when possible.
Helping with mobility and daily routines to create a sense of structure and security.
Our caregivers focus on making these moments stress-free and comfortable, ensuring your child feels supported and respected throughout their day.
SERVICE 02
Respite Home Care
Respite home care offers families a much-needed break while ensuring their child receives compassionate support in the comfort of their own home. At Touch of Hearts, we focus on delivering personalized care that meets the unique needs of each family.
What We Offer:
- Tailored Support: Care plans designed around your child’s specific routines and preferences.
- Engaging Activities: Encouraging growth and joy through creative and interactive play.
- Safe and Trusted Care: Compassionate caregivers trained to ensure your child’s comfort and security.
Take the time you need to recharge while your child thrives in a familiar and nurturing environment.
SERVICE 03
Appointment Support
Assistance with medical visits and therapy appointments.
Navigating medical and therapy appointments can feel overwhelming, especially when juggling schedules and managing a child’s needs. Our Appointment Support services include:
Safe, reliable transportation to and from appointments.
Emotional support for children who may feel anxious in clinical settings.
Assistance with communication and note-taking to ensure families receive all necessary information from healthcare providers.
We take the stress out of appointments, helping families focus on what truly matters—their child’s health and well-being.
SERVICE 04
Inclusive Social Support
Helping your child connect, learn, and grow.
Social interaction and community engagement are vital for a child’s development, but they can often be challenging for children with disabilities. Our Inclusive Social Support services aim to:
Encourage participation in group activities, community events, and creative play sessions.
Build confidence and communication skills through social interaction.
Create safe, inclusive environments where children feel valued and supported.
Our caregivers provide the guidance and companionship your child needs to explore, connect, and thrive.
SERVICE 05
NDIS Support Services
Touch of Hearts, we specialize in helping families navigate the National Disability Insurance Scheme (NDIS) with personalized care. We support both self-managed and plan-managed participants, ensuring they access the best services tailored to their needs.
- Self-Managed Services: Assistance in choosing providers, managing funding, and ongoing support.
- Plan-Managed Services: Professional budget management, payment processing, and spending updates.
- NDIS Standards: While not registered, we adhere strictly to NDIS guidelines for quality care.
Let Touch of Hearts guide you in making the most of your NDIS funding to help your child thrive.
SERVICE 06
Tailored Care Plans
Personalized support that fits your family’s needs.
Every child and family is unique, and their care should reflect that. We work closely with families to develop individualized care plans that:
Address specific needs, preferences, and routines.
Focus on creating a sense of familiarity and comfort for your child.
Adapt as your child’s requirements change over time.
With a flexible and family-centered approach, we ensure that every aspect of your child’s care is designed to make life easier and more enjoyable.
WHY US
Why Families Choose Touch of Hearts
Families across Melbourne trust Touch of Hearts because we go beyond meeting practical needs. Our services are grounded in empathy, understanding, and a genuine commitment to making a difference in the lives of children and their families. Here’s what makes us stand out:
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We’re Here for You
Together, we can create a brighter, more comfortable future for your child.
Contact With Us
Setup a call
Together, we can create a brighter, more comfortable future for your child.
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Phone042 290 7180
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Emailvanitha@touchofhearts.com.au
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Location24 Grattan Street Clyde, Victoria
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Office HourMon - Sat: 9am to 6pm